Typical source text
Before reporting an interruption, customers should check the published network status and their local installation. Gas odour, damaged cables and other immediate hazards require the emergency number.
Authoritative sourceService disruption · Utilities
Put the safest next action first during an outage.
Separate known network incidents, local checks, emergency risks and reporting channels in a calm status journey.
Search intentWhat should I do during a utility outage?
A concrete before-and-after moment
The authoritative information remains. The next step becomes clear.
Accessible clear version
- Check the current network status.
- Check whether the problem only affects your property.
- Use the emergency number for gas odour, damaged cables or immediate danger.
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