Start where questions begin.
- Membership and fee pages
- Borrowing and renewal rules
- Event and digital-media guidance
Help people use your library with confidence.
Turn membership rules, loan periods and digital-service guidance into Plain Language and Easy Language that is ready to use.
Clear service for Libraries at a glance.
See the outcome at a glance: Get a library card · Renew borrowed items · Use digital media.
Open the library demo
A demo grounded in daily service
See a realistic library page and open its Plain Language layer.
Start the interactive demoImprove service and relieve teams.
- Fewer repeated service questions
- Consistent wording across branches
- Faster review by subject experts
Three moments where libraries can make action clearer.
Get a library card
Explain eligibility, documents, fees and activation in one guided membership journey.
Renew borrowed items
Show when renewal is possible, what blocks it and where members complete the step.
Use digital media
Connect account access, compatible devices and lending conditions in a practical introduction.
From source information to an approved language version.
- 01
Bring in content
Content teams work directly, through the CMS or by API.
- 02
Choose the right mode
Plain Language and Easy Language remain operationally distinct.
- 03
Publish the result directly
Specialist and editorial roles retain final approval.
- 04
Deliver in the existing channel
The approved version appears close to the source.