Start where questions begin.
- Claims instructions
- Policy and benefit summaries
- Customer-service letters
Make insurance steps easier to complete.
Create immediately usable claims information, contract information and customer letters in Plain Language or Easy Language.
Clear service for Insurance at a glance.
See the outcome at a glance: Report a claim · Understand benefits · Complete insurance forms.
Open the insurance demo
A demo grounded in daily service
Follow a sample claims journey with an accessible language view.
Start the interactive demoImprove service and relieve teams.
- More complete first submissions
- Clearer hand-offs to service teams
- Traceable editorial approval
Three moments where insurance can make action clearer.
Report a claim
Organise immediate actions, required evidence and the next review step around the customer’s situation.
Understand benefits
Translate policy structure into a reviewable explanation without changing the contractual source.
Complete insurance forms
Place short, governed guidance next to questions about risk, history and supporting documents.
From source information to an approved language version.
- 01
Bring in content
Content teams work directly, through the CMS or by API.
- 02
Choose the right mode
Plain Language and Easy Language remain operationally distinct.
- 03
Publish the result directly
Specialist and editorial roles retain final approval.
- 04
Deliver in the existing channel
The approved version appears close to the source.