Good for entry
- Arrival and wayfinding
- Appointment preparation
- Visiting information
- Administrative processes
- Service descriptions
- General information on dismissal
Easy Read for healthcare. So patients know what to do next.
Make preparatory and administrative health information easier to understand. Professionals retain control over medical, legal and safety-related content.
Scope the Right Content
Content requiring increased controls
- Medication
- Diagnosis
- Consent
- Treatment decisions
- Emergency guidance
- Safety warnings
- Individual medical advice
A patient understands where to go, what to bring and how to prepare for an appointment.
Preview a patient-information journey with a reviewable Plain Language layer.
Start where questions begin.
- Appointment preparation
- Admission and discharge guidance
- Visitor and department information
Improve service and relieve teams.
- Better prepared patients
- Fewer clarification calls
- Review across clinical and editorial roles
Three moments where healthcare can make action clearer.
Patient admission
Bring arrival time, documents, medication and pre-treatment instructions into one practical checklist.
Visitors
Clarify general hours, ward exceptions, visitor numbers and infection-control requirements.
Aftercare
Prioritise medication, warning signs, follow-up appointments and contact points without replacing clinical documentation.
From source information to an approved language version.
- Bring in content: Content teams work directly, through the CMS or by API.
- Choose the right mode: Plain Language and Easy Language remain operationally distinct.
- Publish the result directly: Specialist and editorial roles retain final approval.
- Deliver in the existing channel: The approved version appears close to the source.