Easy Read for public services. So people can handle their requests independently.

Help people understand public services, applications, forms, deadlines, and official information. Simple8 turns complex public-sector content into clear Plain Language and Easy Language for websites, portals, and digital services.

Public Sector Solution
Public Sector Solution

There is more content waiting to be revised than the team can handle.

Public-service information is detailed, distributed across departments, and updated by many people. One manually produced language version can become outdated when the source page changes. Simple8 provides a repeatable way to create and publish updated results. This turns understandable language from a one-off special project into a reliable editorial process.

Problem statements

  • Too many pages for a one-time manual project
  • Separately maintained language versions quickly fall apart and become obsolete
  • Legal or specialist wording requires accountable review
  • The solution must be easy to maintain in the CMS over the long term
  • Procurement needs documented data handling

When the source page changes, the understandable version can be recreated and reviewed in a targeted way. A clear connection between the source, language version and approval prevents readable but outdated information from remaining online.

Read the public administration readiness report

Priority Use Cases

Applications and required documents

Explain who can submit an application, what documents are necessary and what happens afterwards. A clear sequence helps people prepare a complete application and identify missing documents early.

Appointments and preparation

Clarify where to go, what to bring, and what to do before the appointment. Visitors know before going to the authority which location is responsible and what to expect there.

Fees, deadlines, and obligations

Make conditions and actions visible without hiding required information. State when the deadline begins, how to pay and the possible consequences directly alongside the relevant task.

Service changes and notices

Publish understandable updates when opening hours, systems, or processes change. Answer four questions: What is changing, when does it take effect, who is affected and what should they do now?

Portal and form guidance

Explain difficult digital steps early on. This will help you avoid errors and unnecessary support requests. Also show whether details have been saved, whether the application was received and what happens next.

Connect Simple8 to your CMS.

Use TYPO3, Drupal,WordPress, the website widget or API. Start with a content type. The original text will always be available.

A good integration keeps the original and understandable version clearly connected. It helps editorial teams identify changes, repeat reviews and replace outdated versions in good time.

View integrationsRead the website integration guide

Give your procurement team all the information they need early on to make a confident decision.

For a sound decision, procurement, IT, data protection, information security, editorial and subject-matter teams should work together early. Alongside text quality, assess data flows, roles, updates, deletion and incident handling.

Security evidence

  • Security overview
  • AVV/DPA
  • Technical and organizational measures
  • Subprocessors
  • Retention and deletion
  • Model and training policy
  • SLA and incident process
  • Accessibility statement
Review the security pack

A pilot using real, frequently visited content provides a better basis for a decision than an isolated product demonstration. Agree in advance who will assess the results and how understanding, maintenance effort and technical suitability will be measured.

Read the procurement guide

FAQ

Does Simple8 satisfy every public-sector accessibility requirement?+

Simple8 helps you make government content more understandable. For complete accessibility and legal compliance, additional technical, editorial, and organizational measures are still necessary.

Can departments use different review processes?+

Yes.

Each department can set its own responsibilities and authorizations.

Can the content remain in Germany?+

Yes.

Simple8 processes your content entirely in Germany.

The security package shows where Simple8 processes your content, how long data is stored, and which service providers are involved.

Start using Simple8 for free.

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