Start where questions begin.
- Service descriptions and applications
- Appointment and document guidance
- Notices and participation pages
Make municipal services easier for everyone to use.
Give editorial teams a controlled process to create and maintain municipal services, applications, announcements and participation offers in Plain Language or Easy Language.
Clear service for Municipalities at a glance.
See the outcome at a glance: Apply for housing benefit · Renew an ID card · Book a town-hall appointment.
Open the municipality demo
A demo grounded in daily service
See how a municipal service page guides residents to the next step.
Start the interactive demoImprove service and relieve teams.
- Fewer incomplete applications
- Lower pressure on service desks
- A consistent municipal language standard
Three moments where municipalities can make action clearer.
Apply for housing benefit
Structure eligibility, household information, income evidence and submission around a complete application.
Renew an ID card
Show appointment requirements, documents, photographs, fees and collection in the order residents need them.
Book a town-hall appointment
Help residents select a service, choose a location and arrive with the required documents.
From source information to an approved language version.
- 01
Bring in content
Content teams work directly, through the CMS or by API.
- 02
Choose the right mode
Plain Language and Easy Language remain operationally distinct.
- 03
Publish the result directly
Specialist and editorial roles retain final approval.
- 04
Deliver in the existing channel
The approved version appears close to the source.